Monday, June 01, 2009

Why?

The one question no one can ever seem to answer.

Why can't people do their job?

Why can't everything run smoothly?

Why when you pay for a service you find yourself doing all the work?

Why can't you get the people you need to get on the phone?

Why are email responses inadequate and incomplete?

It was a wasted frustrating day spent clicking refresh while on hold for way too many times on the phone. A day that could have been better spent doing more getting ready for baby things.

The problem is that I really need my extended I-171H approval and fingerprint clearance entered into the National Visa Center (NVC) database. This database is viewed by the US Consulate prior to being given an appointment. It is a major problem that must be resolved.

Normally, when you are approved USCIS is supposed to forward the information to the NVC to be updated. What we know is that USCIS claims they sent it to the NVC and the NVC claims they did not receive it. We are caught in the middle.

and no one can tell me how to resolve it.

not my agency

not USCIS

not the NVC

Why?

How can it be that no one knows???

I have yet to speak with someone on the phone with USCIS because they only allow phone calls on Wednesday mornings.

The NVC is looking into it.

But really, this is so unnecessary.

and it is not just me. Another family from my travel group who live in the same state are facing the same problem.

I have so much to do and I'm emotionally spent from just today.

On the bright side I am constantly amazed by how excited my family and friends are for us.

Last night my Dad stated " I can't wait to meet her." My stepmom gave me the most adorable country baby Annie doll. My Mom and sister in-law went shopping for baby girl and came back full of smiles and baby girl things. My sisters and sister in-laws can't wait to be aunts; my brothers, uncles. My friends have left so many messages expressing how happy they are for us. Sometimes I forget we were not the only ones waiting.

In every home I have visited baby girl's photo is up and proudly displayed.

She has made it into purses, wallets, and on screensavers.

So on a day when I could choose to stay angry and frustrated, I have decided to think only of my baby girl, how happy I am to be her Mom, how happy I am to have the family and friends that I have, and how lucky I am that she waited for me.



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1 comment:

Jill said...

AMEN!